Download The Art of Troubleshooting eBook

“It’s everything to fix anything.”

Art Of Troubleshooting - Book Cover - 3 Rows

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Overview:

Ready to earn your fix-it PhD? Then it’s time to read The Art of Troubleshooting, a powerful and comprehensive treatise on how to fix things.

Combining theory and practice, you’ll gain insight into the principles that underlie the diagnosis and repair of all machines. Explore the entire ecosystem of fixing things, including economics, psychology, and preventing future malfunctions by learning from current ones. Extremely practical too, you’ll benefit from an entire section devoted to the bread-and-butter strategies that get you from “broken” to “fixed” in the shortest time possible. Finally, The Art of Troubleshooting focuses on you. Understand the mindset and behaviors that can make anyone a truly powerful master of repair. Whether at home or at work, be the hero and save the day by getting things running again!

If you like the book, would you help me spread the word? Share the link to this page (https://artoftroubleshooting.com/book/) via email, FaceBook, Twitter, LinkedIn, etc. to anyone you think might be interested. Thanks!

Reviews:

  • “A useful, entertaining and unusual guide that turns troubleshooting into an art form.” — Kirkus Reviews
  • “Maxham’s expertise is broad, and his book equips problem solvers across a variety of disciplines.” — Foreword Reviews
  • “…this is not just a book about DIY, but a book about self-improvement and awareness.” — Self-Publishing Review
  • The Art of Troubleshooting provides the exact and necessary amount of balance between technique, technology, mathematical proof, simple and clear explanation without condescension, and all with tension-relieving humor.” — Portland Book Review
  • “The author is extremely positive and supportive in the reader’s journey to become a better troubleshooter…” — San Francisco Book Review
  • “…Maxham delivers an informative and enjoyable manual.” — BlueInk Review
  • Amazon.com readers
  • Goodreads readers

10 Comments

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  1. Jason,
    Is this free ebook the same material as is being sold on Amazon for $500? If so, why is it selling on Amazon for $500?

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    • The copies of The Art Of Troubleshooting you are seeing on Amazon, sometimes offered for big $$$, are used copies of the first printed edition. These are being sold by independent dealers and so I don’t have any control over the pricing.

      The version you can download here is better because I’ve fixed a lot of typos since that first edition. And, it’s free!

      If you’re interested, you can also read the blog post where I announce my decision to give the ebook away for free and the reasons why.

      Like

  2. Thanks for the quick response! I’m a mechanical engineer and I like to have hard copies of books. I found yours on Amazon but just couldn’t justify paying $500. I appreciate you offering the ebook for free, but will there be more print editions in the future that might be available for a lower price?

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    • If there’s sufficient demand, I may put together an updated print edition. Thanks for letting me know you want it!

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      • I would definitely pay a fair price for a hard copy. I know that ebooks are getting more common these days, but I think that reference material is especially handy to have a hard copy of. I would imagine other people feel the same with this type of material. Some companies may even buy a batch. I know my company would at least buy 1 copy for their little on site library, and I’d buy one for myself. Anyways, thanks for the great information. I’ve been reading the ebook and am enjoying it.

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  3. Great book! You should release it as a not-so-pricey kindle book. I’ve been looking into this subject in order to train staff and there isn’t much out there on the fundamentals. It was especially good to see a chapter on interviewing people and collecting information from them as in cross team outages technicians from different areas often had trouble getting to the cause without some guidance.

    NLP I wasn’t familiar with (and wiki doesn’t have wonderful things to say about it) but reminding people that communications syntax can be important and why was very helpful.

    One topic that seems odd in it’s absence was the idea of separating “Incidents” from “Problems” in the ITIL sense. I realise that this isn’t just about Info-tech but as part of the process it can be important in some situations to separate service recovery from root cause analysis in the interest of reducing downtime. (just a thought anyway).

    A dive into economics of repair vs replace was a breath of fresh air too!

    Thank you for this book!

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  4. Wow, a lot of useful information in this book! I flipped thru it to gain a fresh, additional perspective on how to approach different types of problems. I am generally the person everybody turns to when it comes to troubleshooting problems at work. This book could certainly be described as a thorough and well organized reference. It is not too complex for a beginner, while still being intensely detailed for the more advanced troubleshooter. Thank you for the free download!

    Liked by 1 person

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