Table Of Contents

Catalogue Hall at the University Library
Can I help you find something?
(image: National Library of Norway, license: No known restrictions)

INTRODUCTIONS

Start and Stop Buttons
Let’s turn this thing on and get started.
(image: Marcin Wichary, license: CC BY 2.0)

Here you’ll find articles about my theory of fixing things, economic considerations, tools, and the origin of the project:

STRATEGIES

Chess Players at Medborgarplatsen in Stockholm 1957
There are many ways to win the game.
(image: Stockholm Transport Museum, license: No known restrictions)

The strategies below are time-tested, practical recipes for troubleshooting:

VIRTUES

Florence - Marble David in Piazza della Signoria
The Classical Virtues were: prudence, justice, temperance, and fortitude. If you want extra credit, you can practice those too.
(image: Eusebius, license: CC BY 2.0)

This section is devoted to the behaviors and mindset of a great troubleshooter:

  • Skepticism: not getting sucked into other people’s false beliefs.
  • Listen Up: using all your senses.
  • Curiosity: become interested in the world around you.
  • Out Of Your Vulcan Mind: the importance of being organized, systematic, detail-oriented, and logical.
  • Creativity: recognizing the difference between machines and the purposes they serve. The many paths you can take to a repair.
  • Be Present: keeping yourself externally focused is critical, especially at the beginning of a troubleshooting exercise.
  • Setting Boundaries: deliberately choosing your commitments, setting expectations.

CLEANING UP

After you’ve fixed it, be sure to learn from the experience and make improvements for the future:

Melrose Park (near Chicago), Ill, C&NWRR. William London has been a railroad worker 25 years - now working at the roundhouse at the Proviso yards (LOC)
When the job is done, it’s time to wash up.
(image: The Library Of Congress, license: No known restrictions)

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