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(image: Marcin Wichary, license: CC BY 2.0)

Big Ideas, Overviews, And Origins

Here you’ll find articles about my theory of fixing things, economic considerations, tools, and the origin of the project:


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  1. Your definition of troubleshooting is wrong. Troubleshooting only consists of analyzing and diagnosing a problem, it is not about making actual repairs…


    • Sorry solow46, but I’m afraid it’s you who are mistaken. On a basic dictionary level, Merriam-Webster says a troubleshooter “finds and fixes problems.” Google’s dictionary indicates that troubleshooting is to “trace and correct faults.” Fixing and correcting go beyond mere analysis and diagnosis, as you suggest.

      Definitions aside, the goal of my writing is to help people get back to normal after a malfunction. Therefore, even if repair wasn’t part of the strict definition of troubleshooting, I would still discuss it. Analysis is only useful because it leads to a course of action. People who are dealing with a broken machine want to go all the way to fixed!

      Perhaps you were trying to say that diagnosing a problem requires different skills than making repairs. Because of the different training and knowledge involved, some organizations divide these duties amongst different people. Once a problem is diagnosed repair is typically straightforward, so it often makes sense to have your most experienced personnel focus on analysis.


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