About Me

World's Shortest Escalator - More's Department Store - Kawasaki Japan
Here’s me, moments after riding the world’s shortest escalator. My bucket list just got shorter!


My name is Jason Maxham, and I’m the author of The Art Of Troubleshooting.

If you’re interested in the origin of this web site and my book, check out the Introduction (this was my first blog post) and the Big Idea.

As for me, I’ve had a diverse set of experiences that eventually led me to think and write about troubleshooting in a general way. These include:

  • Start-ups: mostly data-mining and software. I’ve been a CTO and co-founded a few companies—some of which were successful and all of which can be described as “drinking from a fire hose.”
  • Aviation: I have a private pilot certificate. Flying a small airplane, low and slow, over this beautiful earth is exhilarating.
  • Programming: I used to hack the Perl (for money). Now, I hack the Ruby (for fun).
  • Amateur Radio: I got my ham radio license in Junior High. Didn’t use it for the longest time, until I got involved with some people who like to chase balloons.
  • Motorcycles: vroom vroom.
  • Travel: getting from point A to B is a very fun kind of problem-solving. I like the perspective gained from experiencing other cultures. Also, the food. Oh, the delicious things I’ve eaten! I’ve been to 35 countries and counting…

The best way to interact with me is by leaving a comment on any of the individual articles. I welcome your feedback and look forward to responding!

Other ways of contacting me:

My other projects:

4 thoughts on “About Me

  1. William Ortega May 24, 2021 — 5:05 am

    Hi Jason. Thank you so much for this great book. I am amazed that someone put so much information together about something so interesting. It is now one of my reference books and I shared it with anyone I can. I am sure you have a very nice group of people that want to say thank and talk about this or other troubleshooting great ideas. If you every have a group for such people count me in that will be just the next great thing beyond this great book. William Ortega – IT Manager and Ace of all Trades/Shade Tree Mechanic. 🙂

    Liked by 1 person

  2. Very interesting and entertaining, thank you for the effort! I’m a reliability engineer, and am in process of developing some type of equipment functional assessment tool that will assist in forecasting capital needs related to physical asset management. In other words, what equipment will likely need to be replaced in the next few years, the priority / criticality of the equipment, and so on. You provide some good perspective to be considered when doing these types of calculations. Thank you very much!

    Liked by 1 person

  3. Jason! Thank you for taking the time to write such a helpful and fun to read book


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