The Art Of Troubleshooting

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  • 1-Page Universal Guide
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November 4, 2015 / 6 comments

Tube Of Plenty: Analyzing YouTube’s First Decade
October 19, 2015 / 0 comments

An Expanding Scope
September 2, 2015 / 0 comments

Watch My OSCON Talk
June 18, 2015 / 0 comments

Did It Ever Work?
June 12, 2015 / 0 comments

When Documentation Becomes Art
May 27, 2015 / 0 comments

Beginnings, Middles, And Ends
May 20, 2015 / 1 comment

If You Have To Force It, Something Is Probably Wrong
April 22, 2015 / 0 comments

Introducing The Repair Or Replace Worksheet
April 10, 2015 / 0 comments

I’ll Be Speaking At OSCON In Portland, Oregon (July, 2015)
April 5, 2015 / 0 comments

A Mention In Cabling Installation And Maintenance Magazine
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Top Posts & Pages

You can fix it. Let’s get started.
Read The Art of Troubleshooting Book
The 50 Percent Rule: Repair Or Replace, Revisited
The Right Questions, A Universal Troubleshooting Guide
The Repair Or Replace Worksheet
Strategies
Introduction
Introductions
10 Troubleshooting Lessons From Discovery's Gold Rush
Skillful Questioning, Part 1

Recent Comments

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  • Golden Spiral Collages
  • What Else Could I Be Doing?

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